Q3 2004

Itęs been the busiest quarter to date for BrightWave Marketing. Without further ado, letęs get to the latest news and events in the Email Marketing industry.

- Simms
BrightWave Marketing in the news
BrightWave Marketing Principal, Simms Jenkins, was recently a guest on Bloomberg TV

Listen to Simms Jenkins on the nationally syndicated Computer Outlook Radio Show, archived from Friday, July 9

Read Marketing Sherpa's Case Study on client CoreNet Global's successful and revenue generating Email campaign managed by BrightWave Marketing.

BrightWave Marketing moved in Q3 - click here for more info on our new office




In a survey of 1,057 legitimate e-mail marketers, two figures stand out: 66 percent of respondents failed to comply with CAN-SPAM, and 36 percent of those with valid opt-in rights didn't send a single e-mail. Do you fall into either category? BrightWave Marketing can help, if so.


E-mail proves its power as a marketing vehicle
E-mail generated $15.50 in sales per dollar spent on e-mail marketing campaigns last year, 17% more than direct mail, even though marketers spend 23 times more money on direct mail campaigns than on e-mail, Winterberry Group reports. Winterberry notes that e-mail drove 73% more sales per marketing dollar than did telemarketing, which generated $8.94 per marketing dollar.


New Email Stats Reveal Monday is Best Day to Send Campaigns
Monday is coming across as the clear leader even though it has the lowest volume of the work week, because "recipients are more likely to read their email," eROI email analyst Jeff Mills says.
  • Highest open rate? Saturday with 38.2%.
  • Highest click-through rates? Mondays with 5.9%.
  • Lowest Unsubscribe rates? Mondays and Thursdays at 0.1% each.

Nine Out Of 10 E-mails Reaching Consumers

In the last year, despite increased in-box vigilance, marketers have been hugely successful at obtaining valid email addresses for consumers who agree to receive online promotions. This is among the chief findings of a recent tracking report.


Trends In E-Mail Marketing: Dynamic, Personalized Messages



Get Rid Of The F-Word

A great article about a topic we get asked about almost as much as anything else ® frequency of Email deployments (in other words, how often should I send an email to our customers?)


Broadband Adoption - A sign of good things to come for Email

Today, Nielsen//NetRatings reports that U.S. broadband penetration nudged past the 50 percent mark. The Internet audience measurement service reports that at-home broadband access hit 51 percent in July versus 38 percent last July. That's a pretty staggering percentage increase.





Your Other Homepage
Your newsletters are just as valuable -- and important -- as your homepage


Email Marketers Must Target To Stand Out



Email is chosen medium to let supporters know of Veep decision

John Kerry (well, probably someone on his staff) e-mailed the name of his choice to more than 1 million subscribers to his Web site, underscoring the importance the Internet has played in his campaign. It was the first time a candidate used the Internet for such a crucial announcement. A campaign aide said about 150,000 people had signed up since Kerry told reporters on Friday they would hear the news first.


Politicos Use Email To Get Out The Vote and Rake In the Cash


Kerry Stamp Of Approval Could Spur More Email Usage By Political Campaigns
About one million Kerry campaign email subscribers got the gift of insider knowledge yesterday morning when they received an email message from John Kerry naming Senator John Edwards as his choice for vice presidential sidekick, before an official press announcement was made.
"Email is a way for a campaign to speak immediately and to speak directly to grassroots supporters." "I'm definitely seeing more sophistication in their emails," she says, noting that fund-raising pleas are often sent by Kerry's Campaign Manager Mary Beth Cahill, while issue-centric messages are often labeled with John Kerry as the sender.


Parties Square Off In a Database Duel
Voter Information Shapes Strategies - importance of data mining is key in the presidential battle.


E-MAILERS URGE CONSUMER STEPS FOR DELIVERY
With spam filters differentiating between known and
unknown senders, commercial e-mailers are pushing customers to take steps to ensure they receive commercial e-mail messages.


Keeping Email Legal



E-Mail Makes TV Ads Better



BtoB's E-mail Marketer Insight



How, why to clean your house lists - One of the most overlooked part of email success - list management.



Online Newsletters Grow, Fitting Internet Format

The newsletter profile lends itself to Internet delivery," said Deborah Striplin, editor of the Oxbridge Directory of Newsletters. "Online newsletters are concise, timely and newsworthy, while their format is simple, direct, no frills and with very affordable budgets."


A nice article on how to approach email for the long term
Optimize E-Mail with Segmentation, Frequency and Different Message Types



ONLINE YELLOW PAGES BEAT SEARCH ENGINES LOCALLY

Exploit Ability to Connect Web-Browsing Shoppers to Hometown Retailers


Google AdWords as a Research Tool and Focus Group


The Internet Ad You Are About to See Has Already Read Your E-Mail
We donęt view Gmail ad serving as a major issue (yet) even if your database increases in Gmail accounts - search people are proactively looking - email is passive and if competitors ad pops up, it wonlt alter their behavior.


94.5% of July e-mail was stopped as spam - this is why you need BWM to manage your campaigns.


Customer Service Issues - Essential to Relationship Marketing and shockingly disapointing when a brand fails you. This is a must read. (NOTE: company report site was down at press time)
More than 50% of global brands fail to answer e-mails, study finds

INTERESTING STATS






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